Memory
Memory stores useful workspace context that Clark can use later. It is what makes Clark feel like a 24/7 manager who never loses the thread: it can remember amounts, contract numbers, client preferences, employee responsibilities, project facts, decisions, and recurring workflows.
Where Memory Comes From
- Team chat messages.
- Processed documents.
- Explicit instructions from users.
- CRM and task activity.
- Summaries from recent and older conversations.
Why It Matters
Without Memory, an assistant answers only from the current message. With Memory, Clark can answer from the history of the workspace: who owns invoices, which client prefers PDF, what amount was agreed, which contract number was used, and what the team decided last week.
What Clark Can Remember
| Memory type | Examples |
|---|---|
| People | Names, Slack/Telegram usernames, roles, responsibilities, bio facts. |
| Companies | Customer names, legal entities, tax IDs, contacts. |
| Documents | VIN, INN, KPP, OGRN, dates, amounts, addresses, document numbers. |
| Preferences | Preferred report format, billing contact, review process. |
| Decisions | What the team agreed, open questions, action items. |
Memory Scope
Clark keeps one long-term memory, but separates facts by scope:
| Scope | Used for |
|---|---|
| Workspace | Company-wide facts such as company name, clients, contract numbers, amounts, rules, and CEO preferences. |
| Chat | Context that belongs only to the current chat or project. |
| User | Facts about a specific participant, such as role, responsibilities, and personal preferences. |
When Clark answers, it uses the shared workspace memory, the current chat memory, and the current participant memory. Facts about other participants stay out of the normal prompt unless they are needed for the task.
Automatic Summaries
Admins can enable daily and weekly summaries in chat settings. Daily summaries run Monday through Thursday at the local end-of-day time and are skipped when the chat had no messages in the previous 24 hours. Weekly summaries run every Monday at 10:00 in the CEO/admin timezone and cover the previous week.
View Memory
Use the dashboard Memory page or the chat command:
/memory
Clear Or Correct Memory
If something is wrong or outdated, ask Clark to update it in chat or remove it from the dashboard if your role allows it.
Good examples:
Clark, remember that Anna owns partner onboarding
Clark, forget the old billing contact for Acme
Privacy
Memory is scoped to your workspace. Keep private data in approved company chats and remove data when it is no longer needed.